When a freelancer takes on a new job with a new client, they usually discuss the work that needs to be done and reach an agreement on what the job entails and the cost to the client. This process usually works quite well. On occasion, a client does not communicate exactly what they want, or use terms that are ambiguous or simply incorrect. If the client does not directly address this with the freelancer, misunderstandings continue, and possibly even anger and frustration can occur.

To avoid this, let’s review a couple of common terms:

Collaboration: The action of working with another or others on a joint project. This means a back-and-forth between the freelancer and the client as they work together on the content of the writing project.

Edit: To collect, prepare, and arrange materials for publication or to revise or correct, as a manuscript.

As you can see, an agreement to collaborate on a project is much more extensive than simple editing. It is a work on which both parties work on the material presented for the most thorough result. This works well for clients who would like more direction and assistance in presenting their information. Editing is technical and is often a simple grammar and spelling check, depending on what the client wants.

Sometimes, a misunderstanding between terms such as these can cause a breakdown of the relationship between the client and freelancer. It is unfortunate, but it does happen. If the client does not communicate dissatisfaction, the freelancer may not know until it is too late and the client is angry, thinking that they are not getting what they asked for.

So, what does a freelancer do? There are two things that can help a freelancer to avoid this kind of situation. First, thoroughly discuss the scope and expectations with the client, including setting milestones and making availability clear. A freelancer likely has other clients and knows what time they have, so ensuring that the client and the provider both know whether the schedule will fit for both is essential. The second thing is a contract that lays out the terms of the agreement, including payment. I will upload an example next week for other freelancers. If you freelance, you are welcome to take it, revise it to your needs, and use it.

In freelancing, you learn something new every day. Sometimes it is something wonderful. Sometimes it’s free. Sometimes it costs. But I AM What You See Is What You Get. I am a professional and dedicated to providing 100% satisfaction to my clients, as you can see by my recommendations. I will continue to grow daily as a freelancer… and if you keep reading, you can come along for the ride.